Why do Budget moving trucks suck?….let me explain…

So a few weeks back I rented a truck to do some moving.  I reserved the truck online and everything was going well.  I got the truck moved what needed to be moved and then returned the Budget truck on the exact day it was suppose to be back.

Budget Moving Trucks - Fort Collins Colorado

Couple weeks go by and I get my credit card statement and notice that they charged me an additional $115.67….WTF???

I call Budget moving trucks because I thought for sure this was a mistake of some sort and they would make it right.  NOPE

The guy I talked to on the phone was such a dick that I instantly had to get puffy with him.

I told the service rep who we will now refer to as “turd” that I returned the truck on the exact day the contract said it was due back.  He said that it was due back the day before and so they charged me for an additional two days.

I said WTF…”two days”?

He says yeah “you returned it a day past due and on the day you returned it no one was there to check you in so it was processed the next day.”

At this point my head is about to explode and I’m ready to choke the turd out through the phone.

I explained to him that I dropped the truck off on time and if they didn’t process it that it wasn’t my fault.  I told him no one was there at 11am that Monday morning when I dropped it off so I returned it per the instructions on the door.  I put the keys and contract paperwork in the drop box and parked the truck(all cleaned out) in the back lot like it said to do.  He proceeds to tell me I was wrong and that it wasn’t dropped off on time and that they will be charging me the additional fee.

I asked him if we could call the store in Fort Collins where I dropped the truck off.  He said “there is no need to call them because I’m sure they did everything according to procedure.”  This is the point I knew I wasn’t going to get anywhere.  I informed Turd that I was going to contest this charge now with my credit card company and he simply says “good luck”!!!!

Now the money isn’t really the issue it is the principal of all this.  You see I feel that the owners of the Fort Collins Budget store and Budget Moving Trucks both conspired to rip me off <insert sarcasm here> and now I’m pissed.

You see the store front here in Fort  Collins, Colorado that rents and returns budget trucks is here 6204 South College Avenue, Fort Collins, CO 80525 (photo above).  I guess I should have been suspicious because when I dropped the truck off I noticed that not only do they handle Budget rental trucks in Fort Collins but they also do window installations and replacement siding.  And if that wasn’t enough I should have read the review someone left back on May 26 2010 that reads…

Avoid this joint. After making a reservations several days in advance This Budget rental did not have a truck available at our pick up time or at all. The said their reservation system does not work. Day of the supposed pick up no one answered the phone, not even a machine to leave a message. Penske is the way to go if you need a truck. They have their act together and know how to answer a phone.?

The moral of the story is never rent a moving truck from Budget.  And never, ever rent or return a moving truck to a company who sells window installations, replacement siding and rents Budget trucks as well.  Jack Of All Trades master of non…I really feel sorry for anyone contacting this company for new windows.

So the only thing I can do now to to rank this post for Budget Moving Trucks and get it listed just under their company site which ranks #1 for this term.  O and I’ll also leave a nasty post on Google reviews.

I have since contested this charge with my credit card company but I don’t really have much faith in getting the money back.  So from here on out I will bad mouth Budget moving trucks whenever I can.

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